Reference

What Governs Your Account and Wallet Activity

We built TK1791 Status for Bangladesh players who deposit through bKash, Nagad and Rocket, and we keep our legal footing transparent. This page explains the framework under which your account operates, how we verify deposits, and what happens when you request a withdrawal.

Account termsWallet verificationWithdrawal rulesData handlingRegional eligibility
TK1791 Status What Governs Your Account and Wallet Activity
DATA & SECURITY

How We Handle Your Information and Wallet Records

We store your account data, transaction history and wallet details on secure servers, and we encrypt all payment information during deposit and withdrawal. We retain records for as long as your account remains active and for a period after closure to meet financial and regulatory obligations. You can request a copy of your data or ask us to delete it by contacting support, though we may need to keep certain transaction records for compliance purposes.

Wallet encryption When you deposit via bKash, Nagad or Rocket, we encrypt your wallet number and transaction ID before storing them. We never share your payment details with third parties outside the payment gateway required to process the transfer.
Cookie usage Our site uses cookies to keep you logged in, remember your game preferences, and track session activity for security. You can disable cookies in your browser, but doing so may prevent you from staying logged in or saving your settings.
Account security Your account is protected by the password you set at registration. We recommend choosing a strong password and not sharing it with anyone. If we detect unusual login activity or a withdrawal attempt from a new device, we may ask you to verify your identity before proceeding.
Data deletion If you want us to delete your account and data, email support with your request. We will close your account and remove personal details, but we must keep transaction logs and identity verification records for a minimum period to comply with financial regulations.
LEGAL INQUIRIES

How to Reach Us About Terms or Account Issues

If you have questions about our legal terms, need clarification on account restrictions, or want to understand withdrawal verification, our support team handles these inquiries through the same channels you use for gameplay help. We respond to legal and compliance questions during standard support hours, and for account disputes we may ask you to submit proof of identity and payment records.

Live chat Open the chat bubble in the bottom right of any page and select the legal or account topic. Our team will ask for your account ID and the nature of your question before routing it to the right person.
Email inquiry Send detailed questions to our support email with your account username and a description of the issue. Include screenshots of any wallet transaction or error message if relevant to speed up our review.
Account verification If we freeze your account pending verification, check your email for our request. Reply with the documents we ask for — usually a photo ID and a screenshot of your bKash, Nagad or Rocket wallet showing the deposit.

Legal and Account Policy Answers

You can register and play if online gaming is permitted under local law in your region. We serve Bangladesh players but cannot confirm legality for every city or district; you must verify that access is allowed where you live before depositing.

We freeze accounts when we cannot verify your identity, detect unusual transaction patterns, or suspect you are accessing from a restricted location. Check your email for our verification request and reply with the documents we ask for to unlock your account.

No. Withdrawals go back to the same bKash, Nagad or Rocket number you deposited from. This anti-fraud rule protects your account and ensures we return funds to the verified owner of the wallet.

We retain deposit, withdrawal and bet logs for as long as your account is open and for a period after closure to meet financial compliance obligations. You can request a copy of your data through support at any time.

Email our support team with your account username, a description of the issue, and any evidence that supports your case. We review disputes within a few business days and reply with our decision or a request for more information.

We share your data only with the payment gateway that processes your bKash, Nagad or Rocket transfers and with verification services if we need to confirm your identity. We do not sell or rent your information to third parties for marketing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.