How We Collect and Use Your Information
We collect account registration details, payment transaction records from bKash, Nagad and Rocket, device information when you access the lobby, and session activity including game selections and betting patterns. This data lets us process deposits and withdrawals, verify your identity for security purposes, improve platform performance,
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and send account notifications. We store payment records to comply with financial regulations and resolve disputes. Device and session data help us detect unusual activity and prevent unauthorised access. We do not sell personal information to third parties. We share transaction data only with payment processors
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to complete your deposits and withdrawals, and with regulatory authorities where local law requires it. Your data remains on secure servers with encryption during transmission and at rest. Access is limited to staff who need it for account operations, fraud prevention and customer support. Availability of
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services depends on your local law and eligible regions. We retain account records for the period required by financial regulations in jurisdictions where we operate, typically five to seven years after account closure. Session logs are kept for shorter periods unless needed for ongoing investigations. You
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can request a copy of your personal data, ask us to correct inaccuracies, or request deletion where regulations permit. Contact our support team through the channels listed below to exercise these rights. We will respond within the timeframe required by applicable law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.